Your products may arrive in separate packages as we may fulfil part of your order via Amazon.
Onco will reuse packaging material to send your orders to you in an effort towards environmental sustainability. Don’t worry – the condition of your items will not be compromised and will arrive in perfect condition. You will just be helping the planet reduce waste!
Delivery Times and Charges
Onco aims to hold stock of all styles and sizes of the products on our website. However, occasionally an item will be out of stock and if we are unable to fulfil an order we will inform you as soon as possible and offer you a full refund or exchange.
For UK orders, depending on the weight and size of your order, deliveries are dispatched via Hermes.
Our aim is for all orders received before 12 noon to be dispatched on the same day (or the following Monday if placed over the weekend) except during very busy periods.
All standard delivery UK (Mainland) orders placed via the website, will be dispatched FREE of delivery charges.
Please allow 5-7 working days - frequently much quicker!
FREE DELIVERY to UK Mainland.
Please contact Onco at firstname.lastname@example.org for details of postage to Northern Ireland, Ireland, Scottish Highlands & Islands, Isle of Man, Isle of Wight, Isles of Scilly and Channel Islands.
Express delivery to the UK:
Cost £10.50 per delivery address for ’Next working day delivery’ to UK Mainland.
Orders need to be placed before 14:30 from Monday to Friday. If you have an urgent order and it is after 14:30, please contact Onco at email@example.com and we will try our best to help. Orders placed over a weekend or Bank Holiday will be dispatched on the first subsequent working day.
For Saturday or Sunday deliveries, please contact Onco at firstname.lastname@example.org and we will be able to give you the cost depending on the item(s) required.